Welcome to Value-Ecom. By accessing or using our website https://value-ecom.com, you agree to comply with and be bound by the following Terms & Conditions, including our Refund & Cancellation Policy. Please read them carefully.
1. Use of the Website
- Users must be at least 18 years old to make purchases.
- You agree not to use this website for any unlawful purpose.
- All content on this site, including images, text, graphics, and logos, is the exclusive property of Value-Ecom and protected by copyright and intellectual property laws.
2. Product & Service Information
- We strive to ensure all product descriptions, prices, and images are accurate. However, errors may occur, and we reserve the right to correct them.
- Product availability is subject to change without prior notice.
3. Pricing & Payment
- All prices are listed in Indian Rupees (₹).
- Payments must be made via the secure payment options provided on the website.
- Orders are processed only after full payment is confirmed.
4. Shipping & Delivery
- Shipping fees, if applicable, and estimated delivery times are shown at checkout.
- While we aim for timely delivery, delays caused by courier services or external factors are beyond our control. We will, however, assist wherever possible.
5. Refund & Cancellation Policy
Refund Policy:
- Physical Products: Eligible for a refund within 7 days of delivery if the item is damaged, defective, or incorrect.
- Digital Services & Online Courses: Non-refundable once the service has started or course content accessed.
Cancellation Policy:
- Orders can be canceled within 24 hours of placing the order unless already processed or dispatched.
- For cancellations or refunds, email us at info@value-ecom.com with your order number and reason.
Non-Refundable Situations:
- Change of mind after purchase
- Delay caused by third-party couriers
- Digital products/services once delivered or accessed
Refund Processing:
- Approved refunds will be credited within 7-10 business days to the original payment method.
6. Limitation of Liability
Value-Ecom will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website, products, or services.
7. Changes to These Policies
We reserve the right to update these Terms & Conditions and Refund & Cancellation Policy at any time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
For questions or concerns regarding these policies:
📧 Email: business@value-ecom.com
📞 Phone: +91-7627029628